Question 1

How do I obtain a VISA for East African Countries?

Accepted Answer

A visa is required to enter all the countries in East Africa except for Kenya where you will need an Electronic travel Authorization (ETA). This must be requested online before travel via the following link: https://visas.immigration.go.ug/ () For Uganda E-VISA
https://www.etakenya.go.ke/en (https://www.etakenya.go.ke/en)For Kenya eTA
https://visa.immigration.go.tz/ (https://visa.immigration.go.tz/)For Tanzania E-VISA
https://www.rwandaimmigration.org/ (https://www.rwandaimmigration.org/)For Rwanda E-VISA

Question 2

What do I need to enter Tanzania, Kenya, Uganda, and Rwanda?

Accepted Answer

To enter Tanzania, Kenya, Uganda, and Rwanda, you need a passport with at least six months validity and a visa. Additionally, check if your country requires a yellow fever vaccination certificate, as it is mandatory for entry into most East African countries, especially if you have traveled through a high-risk area. For more details, visit: [CDC Yellow Fever Information](https://wwwnc.cdc.gov/travel/yellowbook/2024/infections-diseases/yellow-fever)

Question 3

How do I find out about visa requirements?

Accepted Answer

Find out by following the link: https://visas.immigration.go.ug/()

Question 4

Do I need travel insurance?

Accepted Answer

As Sail Adventures Tours and Travel Uganda our tour packages are exclusive of travel insurance. Travel insurance can be obtained through a thirdparty.

Question 5

What's the electrical system used here?

Accepted Answer

240 V. Adapter required

Question 6

What's the currency used?

Accepted Answer

The Ugandan currency is the Ugandan Shillings however, dollars are widely accepted especially in top tourist spots

Question 7

Which vehicles does Sail Adventure Safaris use for their luxury safari tours?

Accepted Answer

At Sail Adventure Safaris, we pride ourselves on providing an authentic yet luxurious safari experience. To ensure our guests travel in comfort and style, we utilize a fleet of specially customized 4x4 Land Cruisers. These vehicles are meticulously outfitted for safari conditions, featuring elevated seating for optimal game viewing, large windows for panoramic views, and advanced suspension systems for a smooth ride across diverse terrains. Additionally, we ensure our vehicles are equipped with modern amenities such as air conditioning, charging ports, and refrigeration units to keep refreshments cool. Each Land Cruiser is driven by an experienced Safari guide who is not only knowledgeable about the wildlife and ecosystems but also trained in ensuring the safety and comfort of our guests throughout their journey.

Question 8

What's included in the price of my Ugandan Safari

Accepted Answer

Sail Adventures Tours and Travel Uganda prices are inclusive of:
 
 • Overnight stays and meals in the lodge on (preferred meal plan by client either BB,HB or FB)
 • In cases where warm lunches are not provided, clients shall have packed lunch.
 • A professional and experienced English/German speaking Guide.
 • Transportation in 4*4 Vehicle with pop up roof.
 • Fuel on the entire tour.
 • All activities as indicated in the programs with exception of as “optional” listed activities.
 • All Entrance fees and game drive fees.
 • All relevant government tax.
 • Mineral Water while on the Tour.
 • What is excluded in the price of my Uganda or Rwanda safari?
Sail Adventures Tours and Travel Uganda prices do not include:
 • Flight to Uganda and back home.
 • Visa Fees, $50 per person per entrée into Uganda.
 • Tips, souvenirs, any soft drinks and any personal purchases.
 • Any Optional activities or those not included in the program

Question 9

How many people are in your group Safaris?

Accepted Answer

We offer tailor-made safaris for any number of participants. We offer fixed departure Tours with a minimum of 4 Pax. The larger the group, the more attractive the price will be of course

Question 10

What is the status of accommodation offered on safari with Sail Adventure Safaris?

Accepted Answer

At Sail Adventure Safaris, we pride ourselves on offering authentic luxury safaris that provide a truly remarkable experience. Our accommodation options are carefully selected to deliver the highest standards of comfort and luxury while being immersed in the wild beauty of Africa. You can expect to stay in exclusive lodges, elegant tented camps, and boutique safari villas, all equipped with modern amenities and personalized services. Each accommodation is designed to harmonize with the natural environment, offering breathtaking views and unique wildlife encounters. Our priority is to ensure that your stay is as enriching and comfortable as the thrilling adventures we curate for you.

Question 11

What is the best time to visit East Africa for a Safari?

Accepted Answer

The best time to visit Uganda is during the dry seasons, from December to mid-March and June to Mid-October. These months are popular with tourists, especially July, August, Christmas, and New Year. Most of East African countries have an equatorial climate with temperatures ranging from 20°C to 27°C, occasionally dipping to 12°C. The north experiences the highest temperatures, while the peaks of Mount Rwenzori are the coolest. Rainfall varies, with most areas receiving 1,000mm to 2,000mm annually, though some northern regions get as low as 100mm. After the rain, you can always expect sunshine!

Question 12

What are some of the provisions needed for Gorilla trekking?

Accepted Answer

These are some of the provisions needed for gorilla trekking:
 
 • Passport (for registration before trekking)
 • Trekking boots.
 • Long sleeved shirt and trouser "trekking gear"
 • Warm jacket for cool early morning.
 • Rain coat/ poncho and – trouser.
 • Thin gloves.
 • Hat.
 • Sunglasses.
 • Strong sun protection.
 • Mosquito repellent.
 • 2 Liters of water.
 • Tip for ranger.
 • Porter Fee if necessary (about 15 US $).

Question 13

What are the rules and regulations for Gorilla trekking?

Accepted Answer

Before you depart for gorilla trekking, the national parks administration office will call for an early morning meeting/ briefing before you set off for trekking. The participants will be divided into groups. Besides you receive important introductions and rules like:

• A maximum number of 8 visitors may visit a group of habituated gorillas in a day, to minimize behavioral disturbances to the gorillas and the risk of their exposure to human born diseases.
 • Do not leave rubbish in the park. Whatever you bring into the forest should be carried back with you.
 • Take pictures WITHOUT flash (choose appropriate photo equipment, as it is very dark in the forest)
 • Move quietly and avoid noises as well as sudden movements.
 • Stay with the group and sit or kneel up.
 • Try to keep a minimum distance of 7 meters to the animals.
 • While viewing gorillas, smoking or feeding is not permitted.
 • Please do not respond on touches of gorillas but move slowly backwards.
 • In case of any problems with the Silverback (attacks) strictly follow the ranger’s instructions.

Question 14

What is the minimum age requirement for gorilla trekking?

Accepted Answer

The minimum age for gorilla trekking is 15 years. Participants should be in good health and reasonably fit. If you have flu-like symptoms, you may not be permitted to trek. For elderly or disabled individuals, porters are available to assist with a stretcher-like 'African helicopter,' ensuring everyone can partake in this unique experience.

Question 15

How safe is it for homosexual couples to go on safari with Sail Adventures 2 in East Africa?

Accepted Answer

At Sail Adventure Safaris, your safety, comfort, and enjoyment are our top priorities. While East Africa is renowned for its breathtaking landscapes and exceptional safari experiences, it's important to be aware that attitudes toward homosexuality can vary across the region. Some countries have laws and social norms that may not be as accepting as those in more liberal parts of the world. However, our team is committed to ensuring a welcoming and respectful environment for all guests, regardless of sexual orientation.

We collaborate closely with local guides and partners who share our inclusive values and prioritize your safety and privacy. When planning your safari, we take care to select accommodations and experiences that are known for their professionalism and discretion. Additionally, our knowledgeable staff is available to discuss any concerns or special requirements you may have to tailor a bespoke safari that aligns with your comfort level.

Rest assured that with Sail Adventure Safaris, you can expect a luxurious, authentic, and mindful safari experience in Africa, where your well-being is thoughtfully considered every step of the way.

Question 16

Am I likely to fall sick while in Uganda?

Accepted Answer

You are unlikely to fall sick while you are in Uganda but do take all recommended preventive measures. If you take any regular medication, please bring it with you. Take your Malaria medication as directed – before, during and possibly after – your visit to Uganda (depending on the Malaria prophylactic you take). Although HIV/AIDS infection rates are lower than many countries in Africa, the prevalence of HIV/AIDS infection is certainly higher than in most Western countries. Therefore play safe. Please take your sexual health seriously.

Question 17

How much should I tip on a safari?

Accepted Answer

Tipping on a safari is based on your satisfaction. Typically, we recommend $10-$25 per day for your safari guide and $5-$15 in upscale hotels and restaurants. However, the amount is entirely up to you, as there are no strict tipping rules in East Africa.

Question 18

Do we require travel insurance?

Accepted Answer

We strongly recommend that you take out all the necessary Travel Insurance before commencing on your journey. However, we can assist with local insurance companies to cover health, baggage and any other insurance related issues. For some of our tours, Travel Insurance is mandatory and such shall be communicated at the time of the Booking Confirmation

Question 19

Cancellation policy

Accepted Answer

You can cancel your tour at any time prior to departure. The date of receipt at Sail Adventures Tours and Travel Ltd ata Sail Adventure Safaris DMC is the decisive factor for our cancellation policy. Kindly declare any cancellation in written form. For cancellation of the travel contract prior to departure as well as any cases of non-participation on the tour, the following cancellation charges are asserted:
 
 • 90 days + prior to departure: 30% of total amount
 • 60-89 days prior to departure: 50% of total amount
 • 30 to 59 days prior to departure: 75% of total amount
 • 0 to 29 days prior to departure: 100% of total amount
For Trips that have Gorilla and Chimpanzee Tracking or any other Permits that are Non Refundable, the Cancellation terms shall be the above mentioned terms plus the non-refundable components of the trip (such as Gorilla Permits, Chimpanzee Trekking Permits, and Kilimanjaro Hiking Permits)

Question 20

Is it possible to book your tours to East Africa abroad?

Accepted Answer

Yes! It is possible. Booking with a Foreign Travel Agent or Tour Operator gives many guests a peace of Mind. While we do our very best to cater for each of our guests’ request and preferences we also work with The best Tour operators and Travel Agencies around the World providing Authentic, personalized Services.

Here are some partner agencies that we work with and you may feel free to book your trip to East Africa through them:
ALTE TRAVEL (https://www.altetravel.com/)
ADVENTURES DONE RIGHT EXPEDITIONS (https://adventuresdoneright.com/)
VIP TRAVEL EXPERIENCES (https://www.viptravelexperience.com/)
 TANDEM LUXURY TRAVEL(https://tandemluxurytravel.com/)
NUBA TRAVEL (https://nuba.com/en/travel/america-mexico/)

What You Need to Know